Pingie: HTTP:: Secretaries Still Go 039 Beyond the Call of Duty 039

HTTP:: Secretaries Still Go 039 Beyond the Call of Duty 039
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One of the most comprehensive studies of personal assistants carried in the United Kingdom over the past few years has determined that secretaries are still called on by their bosses to perform tasks that go “beyond the call of duty,” such as purchasing personal items for their employers, calling their friends with personal news, and even booking a back wax. Katie Truss and Rosemary Parr, both professors at the Kingston University, have been the leaders of the new investigation, AlphaGalileo reports. Parr is also the founder of Global PA Network, a training and development company. The team has determined that today's secretaries, while indeed assigned more high-importance tasks, and being better educated than in the past, are still called upon to do things that are not by far in their job description. Many of them are also under-evaluated, under-appreciated, and bullied at the workplace, the same study has revealed. This happens in spite of the fact that they perform!
better, on average, than their predecessors. The opinions of more than 1,000 personal assistants and secretaries were taken into account in the new paper, which was compiled by Ms Parr and Professor Truss, who is also the director of Kingston University's Center for Research in Employment, Skills and Society. One of the most im...
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http://news.softpedia.com/news/Secretaries-Still-Go-Beyond-the-Call-of-Duty-125286.shtml
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