HTTP:: AlarmPoint Offers Mobile IT Infrastructure Management for iPhone
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AlarmPoint Systems has announced Mobile Infrastructure Management solutions spanning IT service delivery and service support products from BMC Software, HP Software and IBM. AlarmPoint Systems aims to effectively deliver Mobile IT infrastructure management for the iPhone, BlackBerry and other smartphones. AlarmPoint Systems believes that the ability to receive actionable information and gain immediate access to core infrastructure management systems dramatically reduces non-value-added activities, while eliminating manual tasks. Implicitly, the move shortens the time necessary to support applications, which the company categorizes as “critical.†“Effective mobile solutions start with an organization’s ability to manage alerts, deliver actionable information and provide mobile application access across each discipline within an IT organization,†Troy McAlpin, CEO, AlarmPoint Systems, said. “One telecommunications customer delivered a 75% reduction in call cente!
r staffing by automating field force access to critical systems through mobile infrastructure management, a savings of over $3 million per year.†Available for products such as BMC Remedy, HP Service Manager, HP Operations Manager, IBM Tivoli Netcool and iPhone, Alert Managem...
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http://news.softpedia.com/news/AlarmPoint-Offers-Mobile-IT-Infrastructure-Management-for-iPhone-116674.shtml
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